We are committed to providing you with the best possible dental care. We must insist that payment is due at the time services are rendered. If you have any questions concerning our fees and methods of payment, please do not hesitate to ask. In order to have a definite understanding regarding dental fees, we have listed our financial policies below for you:
I. DENTAL INSURANCE
Our office staff understands dental insurance and will be glad to assist you in obtaining the maximum benefits specified in your contract.
A. Your dental benefit program is a contract between you, your employer and the insurance company. We are not party to that contract. This office files your insurance as a courtesy to you.
B. Our fees generally, but not necessarily, fall within the usual and customary fee structure, determined by your carrier. The fee schedule your dental insurance considers "usual and customary" is actually 18-24 months old. They pay fees in the lower 40-80% of any fees submitted.
C. Not all dental services are covered benefits in all contracts.
D. You (not the insurance company) are responsible to us for all of our fees for services rendered to you.
E. For patients, who have insurance, we reserve the right to request full payment of the estimated benefit that the insurance company MIGHT be expected to pay, and any co-payment at the time care is initiated.
F. As a courtesy when accepting direct assignment from the insurance company, we require 100% of your portion and deductible be paid before treatment is initiated.
II. OTHER METHODS OF PAYMENT
A. We accept check, cash or credit cards (MasterCard, Visa, American Express and Discover), or CareCredit for payment.
B. For services under $100 or less, we ask you to pay in full that day.
C. Returned check: A $25 service fee will be charged on all returned checks. No exceptions